LiveLink is a premium virtual assistant agency – just for healthcare.
We take all the telephone calls and admin away from your clinic, allowing you to focus on your patients whilst we grow your business or you take some much deserved time-off.
No two clinics are the same which is why the service is bespoke. Appointment booking, managing live chat, cancellation management, follow-up welfare calls, patient triage, taking deposits and payments. Whatever you need, we will work with you and find a solution.
We understand that some of your patients are going to be in extreme pain and want an immediate appointment. That is why the empathy and efficiency of our team is key to retain and grow your patient numbers
Our team love talking to your patients. The patient on the phone is always our number one priority. They deserve the best customer care possible.